The Chocolate Fetish wants your online shopping experience with us to be as pleasant as possible. We understand making a purchase on the web is different than shopping in our store so we have outlined the following policies by which we conduct business online. Our aim is to create an easy, secure shopping environment with the utmost consideration of your privacy. Should you have any question about our policies please feel free to contact us. We look forward to sending you the best chocolate available.

Your Chocolate Fetish order is carefully packed in a special insulated container to protect the handmade chocolates from heat and humidity. When warm weather conditions exist reusable cold packs are included to further protect your order from excessive heat. Our normal shipping method is via United State Postal Service Priority Mail, 2-3 day delivery. In warm weather signature confirmation is included; this assures that your order will not be left unattended. It is best to ship to a location where someone will be present. If no one is present USPS will leave a notice of attempted delivery and the recipient can then simply call the local post office for delivery or choose to pick up the package at their local post office. Shipping costs are for one delivery address and include the cost of the materials, shipping and handling.

We also offer overnight delivery via FedEx please call for a quote.

Shipping Deadlines:
Normally your order will be shipped within 24 hours of receipt and most are shipped the same day the order is received. You may also specify a shipping date that works best for you. When shipping to warm weather locations, we may choose to not ship over a weekend. Therefore, we can not guarantee Monday deliveries, sorry.

A hand written complimentary gift card may also be included with your order. Just tell us what you would like to say in the Additional Information window on the checkout page.

Please note that shipping charges are per recipient.

These costs apply to the continental US only. Please contact us for shipments to Alaska and Hawaii. For shipment to hot climates 96 Degrees Farenheight we must ship via FedEx Overnight.

Overnight delivery is available via FedEx call or e-mail for quote.

Wrong Address: Due to the perishable nature of our handcrafted chocolates, if you provide us with the wrong address and your package is returned to us we must open the package to check the quality and freshness and prepare for reshipping. You will be responsible for the additional charges and be contacted by us. Please check the ship to address carefully.

Your complete satisfaction is our goal. If, for any reason, your order does not arrive in good condition or is incorrect simply return your order within one week of receipt. We'll send you a prompt refund or replacement, whichever you prefer. Please include a letter specifically explaining your reasons for the return and indicate whether you'd like us to issue you a replacement or credit. For identification purposes, please include the shipping label from the outside of the original package.

The Chocolate Fetish would like to ensure that your transactions with us are secure. Our shopping cart system utilizes 128 Bit Secure Socket Layer Technology to encrypt your credit card data for processing on our server. This precaution alleviates the risk of hackers intercepting data including your name, address, credit card number, or email address. Before filling out your credit card information on our site please notice the padlock icons present on the bottom of your browser screen. The presence of this lock is an indication that your web browser is on a secure connection with our web server. We take the responsibility of doing business on our website very seriously and proactively monitor the security of the site at all times.

The Chocolate Fetish understands that maintaining your privacy online is important. Personal information obtained from our website including your name, address, credit card information, email address, and ip address is held in the strictest confidence. Please rest assured that our business does not distribute your personal information beyond its doors. Should you have any questions about our measures to safeguard your personal information please contact us.